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APEFORGOOD

Draft — legal review required

Returns & Refunds

This page is a template. It must be reviewed by a qualified attorney before launch. Fields in [square brackets] must be completed.

Last updated: [DATE]

  • Return window: [X] days from delivery for unused products in original packaging. [CONFIRM]
  • How to start a return: email info@apeforgood.org with your order number.
  • Return shipping: [WHO PAYS / RESTOCKING FEE IF ANY — must be disclosed clearly]
  • Refunds: issued to the original payment method within [X] days after we receive and inspect the return.
  • Not returnable: [e.g. custom builds / project items / installed products — CONFIRM]
  • Damaged or defective items: contact us within [X] days of delivery; we will repair, replace or refund. [CONFIRM]

[LEGAL REVIEW: Massachusetts consumer protection (M.G.L. c. 93A) and refund-policy disclosure requirements.]